The Service Profit Chain Institute, Linking Employees, Customers, and Profits

Achieving Breakthrough Value:
Senior Leadership Program



It’s a whole new game. Competition for the same share of the same wallet has never been more intense. Across industries, senior leaders in organizations competing on delivering superior value have never faced such challenges. Achieving Breakthrough Value—Senior Leadership Program brings together leaders from the same organization to apply Value Profit Chain concepts to their business and as a result, stop playing the game, and start defining it. Topics that are covered include:

  Understanding the Value Profit Chain
  Applying Value Profit Chain Principles
  Putting the Value Profit Chain To Work
  Cementing the Gains

Each workshop also includes the Achieving Breakthrough Value 4 CD Action Learning Program to assist managers as they apply these concepts and tools in their own organizations.

For more information, email info@serviceprofitchain.com

Overview

A 2-day program delivered by senior SPCI faculty that bring the concepts and tools of The Value Profit Chain to life through case studies, application exercises and proven management tools and processes.

SKU/Item Number: ABV-1012

Price: Inquire



  Interactive, two-day workshop based on
   the leading practices of how world
   class companies achieve breakthrough
   value

  Balance of case study and ‘real work’
   application

  Managers leave the workshop with a
   clear plan of action for applying new
   tools and concepts that will make a
   difference in their companies the
   next day

  Developed at the Harvard Business
   School, the 4 CD ROM Achieving
   Breakthrough Value: Action Learning
   Program
is included to support
   managers as they introduce these
   concepts back in the workplace


Visit Us:
The Service Profit Chain Institute
44 Baker Hill Drive
Hingham, MA 02043

Call Us:
877-777-0455

Fax Us:
781-749-6855

Email Us:
info@serviceprofitchain.com